To ensure that we maintain and, wherever possible, reduce our carbon footprint, we may partner with several companies within the UK for the stock or delivery of our products. As part of this, you may receive your orders across multiple deliveries, or from different couriers and/or stockists.
This reinforces our statement of Sustainability without Compromise, ensuring that we practice what we preach whilst consistently providing our customers with fantastic service.
- All orders are subject to our standard postage and packaging cost of £3.95.*
- Express next day courier service for £6.95 if you need it in a hurry!** Our Customer Service Team is available to check our stock levels to ensure stock availability if you are working to a specific deadline.
- We aim to despatch the same day (working day) for orders placed before 3:00pm if you have paid for Express Next Day Delivery.*
- Standard delivery service is normally 1-2 days but please allow up to 3-5 working days.
- Orders placed over the weekend or a bank holiday will be processed the next working day.
- If you are interested in placing an order for large/heavy products or a larger order, please get in touch with our team as we will provide you with a pallet delivery charge where applicable.
- Please advise of any specific delivery instructions when placing your order.
- Unfortunately we cannot offer the option of express next day courier service on items delivered to you from different stockists.
Need to get in touch with us about a delivery?
Please fill in the form below and a member of our Customer Service Team will contact you.
Brexit Update
Now that the UK has left the EU the requirements for exporting our goods to Europe and other parts of the world has changed.
Customers are no longer required to pay VAT in the UK but are liable to pay taxes/import duties once the goods arrive at their destination.
Please ensure you provide us with correct contact information in order for the carrier to make contact with you and arrange payment for any charges that may be due.
Unfortunately due to a number of variables we are unable to provide you with an estimate of the charges which may be applicable.