Club for Home

Access unbeatable prices, free shipping, and more!

Unbeatable prices and a world of other exclusive benefits

Club & Planet Points FAQs

How do I spend my points?

You'll be able to see how many points you've accrued each time you put an order in. You get to decide if you want to use the points or save them up for something bigger. It's entirely up to you.

What happens if I return a product?

When you return a product, we'll deduct the points you earned on that product from your account. Don't worry if you return a product that you paid for using points, whatever points you used to pay with originally, will be returned to your account. We've got you covered.

Do my points expire?

Your Planet Points exist for 18 months from the date you collected them.

However, if you cancel your member or your membership expires and you do not renew it, you will lose your accrued Planet Points.

When do my points get added?

Your Planet Points are applied to your point balance once your order has been marked as Completed, which means it has been despatched. You can keep track of this by visiting My Recent Orders.

Do both Home & Trade Club members get Planet Points?

Yup! Both Home Club and Trade Club members earn Planet Points each time they make a Planet Positive purchase. For every £1 you spend, you will earn 2 Planet Points.

Unbeatable pricing, guaranteed? Tell me more...

Our Club Price Promise means that if a Club member finds it cheaper, we’ll refund the difference. It’s as if you’re buying directly from the manufacturer! Full terms and conditions can be found here.

Can I get access to the unbeatable pricing before committing to a membership?

Discounted pricing is only accessible once you are a member. Our unbeatable pricing guarantee really does hold up so you can try us out with confidence - in fact most of our Club members save more than the cost of their annual membership with their first purchase!

How often do the product prices change?

Our pricing changes dynamically. We continually monitor competitor pricing to ensure our customers are getting the best deals possible. We want a long term relationship with you - so if we're able to negotiate a better buy price from our suppliers, we'll pass these savings onto you.

How do I pay for the membership?

You can choose to make a single payment 'up front' and pay for 10 months instead of 12. If you prefer to pay monthly, that's fine too. We'll process that for you automatically each month.

Can I cancel my membership?

Your initial membership lasts for a period of 12 months. Once 12 months has elapsed you can cancel the contract with 30 days’ notice.

How long does the membership last?

The membership is for an initial 12 months. After this time the membership changes to a monthly rolling contract.

My membership has expired can I still log in to get invoices and view my purchase history?

Absolutely. The only difference once your membership expires is that you will miss out on the amazing benefits of the Club. You can still purchase products from our website at the standard prices.

So many benefits for such a small price

Choose your payment cycle:

  • 12 month subscription
  • 12 month subscription
  • 2 Months free!
SMCC Club logofor Home
£4.99

Per month

(Inc. VAT, billed monthly)

SMCC Club logofor Home
£49.90

Annually

(Inc. VAT, billed yearly)

Free Standard Delivery!

As a Club member, you will recieve free standard delivery on your order! Terms and conditions apply.

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Earn double Planet Points

As a Club member you'll earn 2 Planet Points for every £1 spent. You can use your Planet Points however you like.

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Up to £1,000 Credit Account

Subject to approval trade and small business customers could get access to 30 days of free credit. Terms and conditions apply.

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Easy invoice management

Download VAT invoices directly from your account.

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Easy project reference coding

Add your project reference during checkout to be stored in the ‘My Account’ section.

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Share your leads and earn commission

Spotted an opportunity to help your customers save money and cut carbon? Introduce us and you could earn commission.

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Personalised Impact Statements

Your personalised Impact Statment brings your savings to life, by showing you how much money, energy, water, carbon and plastic your swaps have saved.

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Exclusive content and know-how guides

Personal access to our know-how guides, created by our carbon reduction experts.

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Multiple delivery addresses? No problem

With multiple delivery address management your orders can be delivered to your customers directly to save you time.

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Buying in bulk? Request a quote

When you’re buying in large quantities we can negotiate an even better price with our suppliers and pass the savings on.

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Priority response to your enquiries

We try our very best to answer Club members queries on the same day. (Mon-Fri)

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Dedicated Account Manager

Your dedicated customer Account Manager is your regular point-of-call should you need them.

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Access to Essential Guides

From EV, eating less meat to heat pumps and being more sustainable on holiday your bitesize Essential Guides will help you to live more sustainably whilst saving money.

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Priority order despatch

Priority picking and packing for our Club members means you get you order quicker.

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Unbeatable prices on products for Small Businesses & the Trade

Get unbeatable pricing, guaranteed on the brands and products you already buy for your business and customers. Our Club Price Promise means that if a Club member finds it cheaper, we’ll refund the difference. It’s as if you’re buying directly from the manufacturer!

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Unbeatable pricing

The very best prices for the brands and products in our Home Shop. Our Club Price Promise means that if a Club member finds it cheaper, we'll refund the difference.

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*For full terms and conditions around the Club Price Promise please click here.

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